An item I want to order says “Pre-Order Today” in the Availability, what does pre-order mean?
I am not sure about my size for your garments. How can I find this information?
I’m in love with something that’s out of stock in my size! What can I do?
How do I know Monif C. received my order?
What sales tax will I be charged for my online purchase?
When will I be charged for my order?
My order won’t go through, what should I do?
After entering my billing and shipping address, I received an error! What’s going on?
I need to make a change to my order. How can I do that?
I just placed my order but I need to add another item to it, how can I do that?
How do I track the status of my order?
How long will it take to receive my order?
I should have received my package by now. What should I do?
How do I exchange or return my order?
How long does it take to process my return back into my account?
I’m returning a gift, what information do you need on the return form?
Can I return or exchange items that are purchased on sale?
Does Monif C. offer price adjustments?
I have a store credit, how do I use it?
I am an international customer and when I received my product I had to pay extra money. What’s up with that?
My order tracking info says it was delivered, but I did not receive it.
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