New Returns Policy In Effect     |     Please Read!
We ship worldwide!     |     Free shipping on domestic orders over $250.
We ship worldwide!     |     Free shipping on domestic orders over $250.

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Customer Care



We offer free ground shipping to customers in the US on orders over $250.  

Please allow 2 business days processing time for your ground orders to be shipped. Ground shipments usually arrive within 3 – 6 business days after processing.  All 2 day and overnight orders received before 12:00 pm EST Monday - Friday will be shipped the same day. 

US Ground (Includes Alaska, Hawaii, Puerto Rico, Guam, US Territories, 3 – 6 business days)

Orders Over $250: FREE

Orders Under $250: $12.00

Two Day (2 business days): $29 

Next Day (next business day): $49



We ship worldwide!

Canada ( 8 – 12 business days)

Orders Over $250: $35

Orders Under $250: $40

All Other Int'l Countries (Europe, Asia, Caribbean, Africa, South America, up to 14 business days): $49



When estimating when your Monif C. merchandise will arrive, please consider the following:

1. Credit card approval must be received prior to order processing.

2. We highly recommend that you use the billing address that your issuing bank has on file for the billing and shipping address of your order. Orders with a Bill To Address and Ship To Address that are not the same WILL delay their orders as we will verify the customers information prior to shipping.

3. 2-day and Overnight shipping are NOT available for Saturday. If you need your package in your hands before Saturday, 2-day shipping orders must be in by Wednesday 12pm EST for Friday delivery. Overnight orders must be in by Thursday 12pm EST for Friday delivery.

4. There are certain holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, etc.) that carriers do not pickup or deliver.



Your order may be subject to import duties and taxes, which are levied once your package reaches your country. Monif C. does not collect duties and taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. Monif C. is not responsible for customs duties or taxes, they are the responsibility of the customer. For more information regarding your country's custom policies, please contact your local customs office.



If you refuse a shipment from Monif C., you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Monif C. This amount will be deducted from your merchandise refund.



You will receive a confirmation email within minutes of when your order is placed. When your order is shipped, you will also receive a shipping confirmation. Feel free to e-mail or login to your account at any time to check the status of your order.

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